Discover the latest changes and partnerships at WFPS – Winnipeg towards a common goal of care

A common goal of care: Changes and partnerships at the WFPS - Winnipeg

“Emergency response teams have always had to navigate a fine line between urgent calls and those that are less pressing. But in Winnipeg, a new approach is being taken to ensure that each call receives the appropriate response it deserves. With the implementation of a five-priority system, the Winnipeg Fire Paramedic Service (WFPS) is revolutionizing the way emergency services are dispatched, setting a precedent for other jurisdictions across Canada to follow.

A Collaborative Approach: The DCSP Partnership

The Downtown Community Safety Partnership (DCSP) is at the forefront of this innovative approach. Established in 2020, the DCSP works hand in hand with the WFPS to support the downtown community in Winnipeg. By focusing on non-urgent concerns and providing resources and transport as needed, the DCSP plays a crucial role in complementing the services provided by traditional emergency response teams.

Efficiency and Effectiveness: The Benefits of the New System

Under the new five-priority system, the WFPS is able to assign low-acuity calls to the DCSP, allowing for a more streamlined and efficient response process. By collaborating directly via radio communication, both groups can coordinate and allocate resources effectively, ensuring that each call receives the appropriate level of care. This partnership marks a significant shift in how emergency services are delivered, setting a new standard for emergency response in Canada.

A Data-Driven Approach: Ensuring Accuracy and Precision

By utilizing a comprehensive database and collecting data from 9-1-1 operators and paramedics on the scene, the WFPS can accurately predict the level of care needed for each call. This data-driven approach helps ensure that high-acuity situations are not overlooked and that all patients receive the care they require in a timely manner. With a focus on precision and accuracy, the new system aims to improve overall response times and outcomes for the community.

A Model for the Future: Leading the Way in Emergency Response

As the first jurisdiction in Canada to implement a five-priority system and partner with non-EMS groups like the DCSP, the WFPS is setting a precedent for how emergency services can be delivered more effectively and collaboratively. By embracing this new approach, Winnipeg is paving the way for other cities to rethink their emergency response strategies and prioritize the well-being of their communities.

In a landscape where every second counts, the importance of a coordinated and efficient emergency response cannot be overstated. By working together, the WFPS and the DCSP are ensuring that no call goes unanswered and that each person in need receives the care and support they deserve. As we look towards the future, it is clear that this new approach to emergency dispatch is not only innovative but essential for creating safer and healthier communities for all.”



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